Provision of Insurance Management Services

Independent advisory services are required in order to assist the ECB with the tendering of insurance services and/or related claims administration services as well as contract management services of ongoing contracts (both with regard to insurers and/or Administrators). Provision of expertise, strategic advice and support in insurance related matters is sought as well as any relevant reporting, documentation and support of the decision-making processes as well as any required meetings. The scope includes: — Risk and Insurance Strategy Definition, — support on insurer(s) and/or administrator(s) tendering, — contract management services, — claims management, — reporting, — provision of a centre of expertise answering insurance related questions from insured persons or family members, — consultancy services in insurance related matters. Insurance lines to be covered: property, fine arts, automobile, general liability, health, accident, business travel, long-term care insurances.